Help and answers to frequently asked questions

I forgot my password, what now? Click on the login button at the top right. In the lower area you will find a link with which you can set a new password. You will need a... More

How to reach us

You have questions about your order or one of your orders? Do you need information? We are happy to help!You can reach us by e-mail at Bürozeiten ... More

Payment and shipping conditions

Payment terms. Payment shall be made in advance using the Sofortüberweisung services. The following payment cards are offered:  TWINT, Master Card, Visa Card, ... More

Delivery time

The period for delivery begins in the case of payment in advance on the day after the payment order is issued to the transferring bank or, in the case of other payment me... More